Our preferred method of contact is via the Sublime IP Helpdesk.


For all enquiries by email please use our online form below, or one of the email addresses:


For telephone enquiries please contact us as follows:

United States U.S.A. toll free 800-798-6355
Australia Australia toll free 1300 SUBLIME (or 02 9948 8888)

Other Countries

From other countries please call +1-800-798-6355

Operating Hours

Our phones are attended 24 hours a day, 7 days a week for urgent matters. For some more routine enquiries and billing issues we may need to return your call, typically on the next business day.


  • Our fax number is +1-888-259-6222.

Postal mail

All general postal mail can be sent to:

Sublime IP Pty Ltd
PO Box 428
Terrey Hills NSW 2084

Global Data Centers

Please see our map of global data center locations.

Note that for security reasons, our data centre locations worldwide do not accept any deliveries or site visits without prior arrangement. Please contact us in advance to arrange equipment delivery and provide suitable tracking documentation, or for data center access.

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