Our preferred method of contact is via the Sublime IP Helpdesk.
For all enquiries by email please use our online form below, or one of the email addresses:
- firstname.lastname@example.org (Sales and pre-sales enquiries)
- email@example.com (Technical support and general enquiries)
- firstname.lastname@example.org (Accounts and billing enquiries)
For telephone enquiries please contact us as follows:
|U.S.A. toll free||800-798-6355|
|Australia toll free||1300 SUBLIME (or 02 9948 8888)|
From other countries please call +1-800-798-6355
Our phones are attended 24 hours a day, 7 days a week for urgent matters. For some more routine enquiries and billing issues we may need to return your call, typically on the next business day.
- Our fax number is +1-888-259-6222.
All general postal mail can be sent to:
Sublime IP Pty Ltd
PO Box 428
Terrey Hills NSW 2084
Global Data Centers
Please see our map of global data center locations.
Note that for security reasons, our data centre locations worldwide do not accept any deliveries or site visits without prior arrangement. Please contact us in advance to arrange equipment delivery and provide suitable tracking documentation, or for data center access.